We must train our people! We need competent employees!
Despite acknowledging people need to be trained, most of us seem to feel that training employees is a job that should be left to others. Most myths that linger in today’s organisation are not true; so, let’s go through some of the common myths versus the reality of learning and development.
It’s a quick-fix solution! A one-shot training session is good enough and major goals can be achieved!
Nope! A one-shot training is not enough! Learning and development need accountability for implementation. And if people are truly serious about developing skills, they need to put in more practice and effort in order to achieve their goals. Not all challenges or problem can be fix by attending training session as few major one need to be addressed by some specific procedures or method. Rather than getting stuck because of misconception; ongoing support, self-reflection, trial and error of new methods are required.
Learners always apply what they have learned from training sessions.
The truth, knowledge sharing and skill transfer are often difficult and rare. It requires commitment, passion and sincerity to share it with others. In CMS for example, most common reason to attend training is to fulfil their KPI requirements.
We do not need to plan for ongoing support between superior and subordinates.
Generally, the subordinates were appalled by the lack of guidance, career development and feedback that they were receiving. Do not make the mistake of thinking learning is a one-time thing. Learning should be ongoing so they can continue developing their skills. Ongoing training is one of the ways to continuously improve employee performance.
HR or Training department owns responsibility for employee development.
The responsibility for training and development are shared between the HR/Training department, managers and employees. Going forward, we need self-service learning (bite size or e-learning), on the job training, formal and informal as that is how today’s workers really learn.
Workers do not have time for learning or I cannot release my staff to go for training.
People will make time to be trained or to learn if it refuels their career or enriches their skills. Lack of time is the most commonly cited obstacle to attend training however some finding suggests that this is not the whole story.
At CMS, we believe Learning & Development helps the growth of the organisation and we have a clear focus on having a competent and trained workforce. In order to remain competitive, we need to have skilled, talented, motivated and confident employees who are consistently updating skills.